[ad_1]
A business analyst
plays a pivotal role in bridging the gap between all the stakeholders involved in a certain project, especially those engaged on the business side and those in the production process.
So, as they perform their role, business analysts are likely to encounter and engage various stakeholders, who often have diverse priorities, perspectives, and styles of communication. Therefore, due to the very nature of their role, engaging in difficult conversations in the workplace is inevitable for a large majority of BAs.
These conversations may include a number of different subjects and issues that occur during a project, such as addressing conflict requirements, negotiating scope, managing expectations, communicating potential risks or setbacks, and seeking resolutions when conflicts from these processes arise.
In many cases, these discussions can be highly emotionally charged, and can often lead to increased stress and anxiety, especially for junior business analysts who are dealing with these kinds of situations for the first time. Because of this, some analysts will tend to shy away from conversations like these, mainly out of fear of conflict or discomfort.
Nevertheless, these discussions, while difficult, are very useful as they allow the analysis and other stakeholders to learn about each other’s perspectives, values, and needs. All this leads to better understanding, communication, and trust between everyone involved in a project which is the key to achieving desired goals.
[ad_2]
